PRIVACY POLICY

Privacy Policy

Finchfield Design Online Wix Store

20th May 2018 onwards

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, e-mail address; personal details used for making purchases including name, address and telephone number and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide information for third party delivery companies;

To provide information for third party services to complete transactions;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

 

 

 

 

 

 

 

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

To perform and user interactions on our website to improve our service we use the following Cookies-

 

Cookie name + Life span + Purpose

svSession Permanent Creates activities and BI

hs Session Security

incap_ses_${Proxy-ID}_${Site-ID} Session Security

incap_visid_${Proxy-ID}_${Site-ID} Session Security

nlbi_{ID} Persistent cookie Security

XSRF-TOKEN Persistent cookie Security

smSession Two weeks Identify logged in site members

 


Wix.com

To provide our online store please see the table below and follow the link below to see what cookies are used by Wix.com-

https://support.wix.com/en/article/cookies-and-your-wix-site

Google Analytics- Please visit the following link to see what cookies are used by Google Analytics to provide  user interactions information-

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at finchfielddesign@mail.co.uk or send us mail to:

Finchfield design

56 York Avenue

Finchfield

Wolverhampton

WV3 9BU

United Kingdom

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact John Winwood, Data Controller at finchfielddesign@mail.co.uk or send us mail to:

Finchfield design

56 York Avenue

Finchfield

Wolverhampton

WV3 9BU

United Kingdom

CONTACT

Address: York Avenue, Finchfield, Wolverhampton

Phone: 07970178874

Email:  finchfielddesign@mail.co.uk

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